Privacy Policy

Effective date: December 14, 2020

Nuvolar Software, S.L.U. (“us”, “we”, or “our”) operates the https://nuvolops.com website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. Our Privacy Policy for Nuvolar Software, S.L.U. is managed through Free Privacy Policy.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.nuvolops.com.

Our Privacy Policy includes

Information collection and use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Cookies and Usage Data
  • Name
  • Email Address
  • Company
  • Telephone Number (landline/mobile phone)
  • All other Personal Data voluntarily provided by you (e.g. Personal Data in incoming and outgoing correspondence)
Personal Data Collection Methods

The personal data collected are done so in the context of:

  • Visiting the Website
  • Filling out the Contact Us form on the Website
  • Filling out the Request Demo form on the Website
  • Requesting information or a quote
  • Collaboration with Nuvolar Software, S.L.U.
  • Incoming and outgoing correspondence with Nuvolar Software, S.L.U.
  • Using the Service
  • Entering personal data whilst using the Service
Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Nuvolar Software, S.L.U. uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To provide a quote to you for the Service
  • To provide a follow-up after a meeting
  • To provide a response after being contacted by you
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues
  • To send you targeted marketing and advertising, promotional offers, and updates based on your communication preferences and – where applicable – upon explicit consent
  • To issue invoices and collecting payments
  • To create statistics
  • To conduct market research, customer satisfaction studies, and surveys
  • To optimize the quality and content of our Website or Service

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Spain and choose to provide information to us, please note that we transfer the data, including Personal Data, to Spain and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Nuvolar Software, S.L.U. will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Legal Requirements

Nuvolar Software, S.L.U. may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Nuvolar Software, S.L.U.
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability
Other

Unless it is necessary for providing Nuvolar Software, S.L.U.’s services, or for optimizing such services, (including but not limited to maintenance and payment processing), Nuvolar Software, S.L.U. shall not disclose your Personal Data to third parties. For more information please see the ‘Service Providers’ section in this Privacy Policy.

In all other cases, Nuvolar Software, S.L.U. will not sell, hire, disclose or pass on your Personal Data to third parties, except in the event that (i) your permission has been has obtained to this end and (ii) Nuvolar Software, S.L.U. has completed a data processing agreement with the relavent third party, such that the agreement contains the required guarantees regarding confidentiality and privacy compliance of your Personal Data.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics
  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Storage of Data

Nuvolar Software, S.L.U. shall only store your Personal Data for the period of time necessary to achieve and fulfil the required purpose, as specified in this Privacy Policy’s ‘Use of Data’ section, unless a longer period is required or justified (i) by law or (ii) in order to comply with other legal obligations.

Privacy Rights

Below are your privacy rights, which can be invoked by contacting info@nuvolops.com:

  • Right to be informed of the Personal Data that Nuvolar Software, S.L.U. may have concerning you
  • Right of access to your Personal Data
  • Right to rectification, completion or update of your Personal Data
  • Right to delete your Personal Data (also known as your ‘right to be forgotten’)
  • Right to restrict the processing of your Personal Data
  • Right to data portability of your Personal Data
  • Right to object to oppose the processing of your Personal Data

In addition, if you no longer wish to receive information about our services or products, or newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link underneath each Nuvolar Software, S.L.U. email, or by contacting info@nuvolops.com.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100{661a54a6cc7801afc44b35b6feb9da44fc223a1be0b75f57e22315b4e806f607} secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Nuvolar Software, S.L.U. shall store all your Personal Data which it has collected in the cloud, (with data centre(s) located within the EU).

Links to other sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@nuvolops.com
  • By post: Nuvolar Software, S.L.U., Carrer de Tanger, 86, Glories (WeWork), Barcelona (08018), Spain

If you have any questions, remarks, or complaints about how Nuvolar Software, S.L.U. collects, uses, and/or processes your Personal Data, please note that you have the right to file a complaint with the European Data Protection Supervisor.